Haywood Detention Center Overview
Haywood County Sheriff's Office detention information identifies Haywood County Detention Center as the county jail inside the Haywood County Law Enforcement Center. The operator is the Haywood County Sheriff's Office, and the facility serves as a county jail and local confinement facility, not a state prison. It holds adult men and women committed to the sheriff's custody, including pretrial detainees, people who have not made bond, court-ordered local inmates, short local sentences, and some Statewide Misdemeanant Confinement Program inmates.
The detention center sits at 1620 Brown Avenue, Waynesville, NC 28786. The sheriff's contact page places the law-enforcement campus in west Waynesville at Brown Avenue and Hemlock Street, separate from the Haywood County Courthouse on North Main Street. That matters for visitors and families because court hearings, clerk records, and jail visits do not all happen at one public counter. Regular detention office hours are Monday through Friday, 8 a.m. to 4 p.m., while jail custody and sheriff communications run around the clock.
The official detention screenshot below comes from the county sheriff's detention page and matches this facility entry.

The screenshot is useful because it shows the same county custody channel that families use when no public web roster is available.
Haywood Jail Capacity Numbers
Haywood County capacity figures need careful wording because the sources describe the facility in two ways. The current sheriff detention page calls it a 109-bed facility. Older Haywood County and sheriff materials describe the broader operating layout as a 109-bed main jail in the Law Enforcement Center plus an adjacent 40-bed annex. The 2023 North Carolina Jail Administrators Association directory and the county jail-health RFP list 149 total rated beds for the Haywood County Detention Center system.
The best local reading is that the public detention center page describes the main jail, while the historic annual report and county presentation preserve the main-jail-plus-annex picture. The annex was described as male only and limited to lower-level offenders, not as a full general-population replacement for the main jail. The sheriff's detention page also says the facility uses indirect supervision and has six housing units, a booking area, central control, a medical unit, a visitation lobby, laundry, maintenance, and kitchen space.
Population data in the research is historic rather than a current live count. The 2018 HCSO annual report reported 4,016 bookings, average daily population of 120, average stay of 11 days, and 129,754 meals prepared. The 2023 HCSO annual report reported 1,956 males and 973 females confined during the year, plus 97,744 head counts, 92,763 special watches, and 580,873 cell checks. The Haywood County inmate population overview places those jail figures in the wider county custody context. A current 2024 or 2025 average daily population was not located in an extractable official dashboard.
Haywood Inmate Lookup
Haywood County does not publish an official web jail roster on the sheriff site. The official custody lookup path is the automated Haywood County Detention Center phone line at (828) 452-6670, option 1. The sheriff's detention page says callers can ask about charges, bond amounts, and residential information, and that inmate information is updated every 15 minutes. For a fuller explanation of county custody records, the Haywood County jail inmate records page explains the phone-line and records-request fallback chain.
- Confirm the person is likely in Haywood County local custody after arrest, court order, bond setting, or a short local sentence.
- Call (828) 452-6670 and select option 1 for automated inmate information. Have the person's full legal name and date of birth if known.
- If the arrest is very recent, allow time for booking, classification, and data entry before assuming the person is not in custody.
- If the automated line does not resolve the issue, call the detention office at (828) 356-2863, the 24-hour detention line at (828) 356-2862, or sheriff dispatch at (828) 452-6666 for routing.
- For older booking records, jail records, or documents not provided by phone, use the HCSO public records request form.
Note: The county phone line is the local jail channel; it is not a statewide prison locator.
Haywood Detention Center Contact
The main public contact points are split by need. The automated inmate information line is for custody, charges, bond, and housing information. The detention office and 24-hour line are better for facility routing, visit questions, and urgent jail operations. Dispatch should be used for sheriff routing, not as a substitute for the inmate-information line when the automated channel can answer the question.
Haywood County Detention Center
1620 Brown Avenue
Waynesville, NC 28786
(828) 452-6670, option 1
Detention office: (828) 356-2863
24-hour detention line: (828) 356-2862
Dispatch: (828) 452-6666
Office hours: Monday-Friday, 8 a.m.-4 p.m.
Haywood Jail Visitation Schedule
Visits at Haywood County Detention Center are by appointment. The sheriff's detention page says appointments must be scheduled 24 hours in advance through InmateSales or at the Visitation A kiosk in the lobby. A person in custody must be classified and assigned to a housing unit before visits can occur, so a new booking may not be visitable right away even after custody has been confirmed.
Visitors must bring valid state or federal photo ID or a driver's license. Adults 16 and older need proper identification. Minors 15 and younger do not need identification when accompanied by a parent or legal guardian, and children may not be left unattended. The sheriff rules allow one adult and one child per visit. Prohibited items include bags, wallets, phones, cameras, recording devices, tobacco items, weapons, sharp items, paper, pens, pencils, lighters, matches, and similar personal property.
| Visit Day | Appointment Rule | Scheduling Channel |
|---|---|---|
| Tuesday | Schedule 24 hours in advance | InmateSales or Visitation A lobby kiosk |
| Thursday | Schedule 24 hours in advance | InmateSales or Visitation A lobby kiosk |
| Saturday | Schedule 24 hours in advance | InmateSales or Visitation A lobby kiosk |
| Sunday | Schedule 24 hours in advance | InmateSales or Visitation A lobby kiosk |
Haywood Jail Mail and Money
Haywood County separates commissary money from phone and email funding. Commissary is managed by Kimble's Commissary Services through Inmate Canteen. Deposits may be made with cash, debit, or credit card at the Law Enforcement Center kiosk, and debit or credit deposits may be made online through Inmate Canteen. The research did not locate an official Haywood-specific commissary fee table, so no dollar fee should be assumed.
Phone and email services are provided by Combined Public Communications. Friends and family can deposit funds for telephone use at the lobby kiosk or through the CPC website. Mail rules were not published in the sheriff detention page, so family mail should be confirmed with detention staff before anything is sent. Do not assume postcard-only mail, scanned mail, a book vendor rule, or a photo limit unless the facility confirms it.
| Service | Provider or Rule | How to Use It |
|---|---|---|
| Commissary | Kimble's Commissary Services / Inmate Canteen | Lobby kiosk or online deposit; no official Haywood fee table located |
| Phone and email | Combined Public Communications | Lobby kiosk or CPC website for phone funds |
| Social visits | InmateSales | Schedule online or at the Visitation A lobby kiosk |
| Personal mail | Confirm with detention staff | Published mail-format rules were not located in official research |
Haywood Booking and Intake
A typical Haywood County custody path starts with arrest by HCSO, Waynesville Police, Canton Police, Maggie Valley Police, North Carolina State Highway Patrol, or another authorized agency. The person may go to a magistrate, hospital, or other lawful stop first, but local custodial bookings route to Haywood County Detention Center when the person is committed to the sheriff. The Law Enforcement Center also houses the magistrate function noted in the sheriff FAQ for misdemeanor warrant applications.
During intake, jail staff verify identity, review warrants or commitment papers, inventory property, conduct security searches, create booking records, and move the person through the booking area and central control. Medical screening is part of the local custody picture. Haywood jail-health materials describe medical, dental, mental-health, nursing, physician, specialty, medication-assisted treatment, emergency medical, pharmacy, and records support through the facility health provider. The 2021 county COVID release also stated that people entering the jail were tested on booking before entering general population during outbreak procedures.
After booking, classification determines housing and can affect visit timing. Haywood sources describe six housing units, indirect supervision, a medical unit, and the main-jail-plus-annex layout. The annex was described as lower-level male housing, while female housing had to manage a wider range of charges and custody levels. For bond and release, a judge or magistrate sets conditions of release, and those conditions must be met before release before the next court date.
Transfers From Haywood Custody
Haywood County Detention Center is not a North Carolina Department of Adult Correction prison. There is no active NCDAC prison in Haywood County, and NCDAC lists Haywood Correctional Center as closed in November 2011. If a person is sentenced to state prison, use the NCDAC Offender Public Information search. NCDAC says that database covers state prison offenders, probationers, and parolees, and that it does not include county jail information.
Federal and immigration custody are also separate from the Haywood County jail roster process. No BOP prison, ICE detention center, or verified federal detention center was located in Haywood County. Use the BOP inmate locator for people in federal Bureau of Prisons custody and ICE ODLS for people in ICE custody or CBP custody longer than 48 hours. For release alerts and status notices that may include county jail inmates and state prisoners, North Carolina also uses NC VINE / VINELink.
Haywood Programs and Conditions
Haywood County research includes more program detail than many local jails. A 2019 county presentation described faith-based services, Alcoholics Anonymous, Narcotics Anonymous, Lifeworks job skills training, overdose prevention education through NC Harm Reduction Coalition, HIV and Hepatitis C testing, and medication-assisted-treatment planning through a VAYA Health grant. The same presentation said Pathways Center embedded peer support specialists into the jail and helped with transition planning, housing, employment, and reentry into the community.
The 2018 HCSO annual report tied Pathways and other rehabilitation resources to efforts to reduce average daily population and operating costs by helping people after release. It identified opioids, methamphetamine, and alcohol as serious local issues. In May 2023, HCSO added a Classification Case Manager/Reintegration Programs Coordinator. The 2023 annual report said AA and NA meetings for men and women were well attended, with a waitlist by late 2023, and that staff interviewed inmates and referred them to local treatment and recovery programs.
Conditions reporting should stay fact-based. Public research noted past capacity debates, female housing limits, annex limitations, medical access concerns, and a 2021 COVID cluster that changed testing operations during outbreak status. It also noted a 2025 reported in-custody death with SBI and Chief Medical Examiner involvement, but that event should not be treated as a legal conclusion. North Carolina law has medical-care and death-reporting rules for local confinement facilities, including notice and reporting duties after a death in custody.
Note: Confirm custody, classification, and visit approval with Haywood County Detention Center before traveling to the jail.